Transportation Done Differently

Our comprehensive transportation and Non-Emergency Medical Transportation solutions deliver complete member flexibility and administrative ease.

Simple Scheduling

Simplified self-service tools coupled with world-class support of on-shore NationsTransport employees to address all scheduling needs.

Complete Care

Care Management access to enable plan self-management and schedule for complete coordination of care.

Fully Integrated

Fully integrated platform & services across all NationsTransport solutions for optimal member experience.

Easy Administration

Simplified administrative processes that reduce health plan partner burdens and costs.

The Nations’ Difference

Network, Not
Brokerage

Dedicated
Specialists

Contracted
Performance SLA’s

Employed
Drivers

Live Performance
Management

Customizable Design
Support

Network

NationsBenefits has national network adequacy for an end-to-end transportation benefit. We have proprietary NEMT providers in our network as well as established relationships with SLAs for national providers.

NationsBenefits employs multiple mechanisms to have a leading transportation network. These include:

1 Contracted partnerships with rideshare companies specialized in supporting NEMT. 
2 Contracted relationships with NEMT providers across the country.
3 Internal and dedicated transportation operations and network growth department.
4 Dedicated NationsBenefits on-shore employee-based call center to support transportation programs.

Our Performance

<1%

Grievance rate 

24/7

Live performance management

Show Rates

>98%

On time show rate

2.57%

No-rebook cancelled ride

Booking Support Results

>99%

Rideshare scheduling success 

>99%

Specialized NEMT vehicle scheduling success rate

<5%

Abandon rate

01/03

Let’s Get Started!

Get in touch with our team now and allow us to assist you in improving health outcomes.

Contact Us