Supplemental benefits have become one of the most utilized and important parts of the health plan offering to members. As the only integrated platform for supplemental benefits, NationsBenefits often interacts with our members more frequently than the health plan does.
Our Benefits Pro portal and App are supported by an industry leading engagement platform and dedicated call center to significantly improve the member experience and drive engagement.
Member Interactions
Our sophisticated, tailored rewards program maximizes the impact to the member and minimizes the waste to the health plan. With rewards delivered directly through the Flex Card, gone are the days of mailing a gift card to a member and hoping they use it.
In today’s world, a health plan must have a rewards program that not only offers meaningful, tailored rewards to their members, but be able to understand how and where those dollars are spent to be able to effectively manage the program.
NationsBenefits is the only Rewards & Incentives program that combines item level visibility on rewards purchases with the full administration of the program.
NationsBenefits has over 3,000 associates supporting our Rewards & Incentives programs end-to-end. Our in-house services include managing inbound and outbound calls, preparing nutritionally balanced fresh food, and national shipping with guaranteed 2-day delivery. All services are powered by our world-class technology and data science.
Our vertically integrated approach, from card technology to member experience, gives NationsBenefits and our health plan partners total visibility into the program and complete control of its success.
The reporting requirements for supplemental benefits have never been more complicated. The need to have a scaled, sophisticated partner who understands the rule and can deliver white-glove service with a cost-effective approach has never been higher.
With our fully integrated card technology, we are able to report all program engagements and member interactions, down to the item-level. Our outcomes analytics team provides our health plan partners with real-time dashboards and data feeds for a complete view of the plan's population health and program overview.
With our Rewards & Incentives program, NationsBenefits will provide your team real-time tools to monitor the success of your program and the impact on member health outcomes.
Get in touch with our team now and allow us to assist you in improving health outcomes.
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