Flatform Overview Flatform Overview
Introducing Health Assistant AI

Platform Overview

NationsBenefits® Health Assistant AI uses our unique inbound touchpoints to enhance member interactions with their benefits and health programs. By combining member-provided survey data that can be mapped to Health Risk Assessments and SDOH & HEI surveys, along with proprietary shopping, demographic, and health history data, Health Assistant AI generates a personalized health dashboard tailored to each member’s lifestyle and needs.

Personalized Care
Personalized Care

Customized health journey and benefit usage recommendations to individual member needs, improving outcomes and satisfaction.

Data-Driven Insights
Data-Driven Insights

AI-powered actionable health recommendations based on comprehensive data analysis, specifically targeted at improving overall STARS and Outcomes metrics.

Preventive Focus
Preventive Focus

Personalized proactive health actions, focused on reducing the overall cost of care.

Member Engagement
Member Engagement

Increased member engagement with interactive and user-friendly digital tools.

Chronic Disease Management
Chronic Disease Management

Enhanced care for chronic conditions with customized plans, continuous monitoring, and medication and appointment reminders.

Personalized Health Guidance Personalized Health Guidance

Nutrition & Healthy Shopping

As a leader in Food as Medicine solutions, we provide members with a suite of AI-powered tools in collaboration with our flex card and nutritional meals programs, including:

AI nutritional and
dietary guidance
AI nutritional and dietary guidance
Healthy shopping options and recommendations
Healthy shopping options
and recommendations
Healthy eating and
dietary resources
Healthy eating and dietary resources
Budget-friendly, nutritional, and tasty recipes tailored to a member’s dietary preferences and restrictions
Budget-friendly, nutritional,
and tasty recipes tailored to a
member’s dietary preferences
and restrictions

Medication Adherence

Targeted outreach and solutions to improve medication regimen adherence.

Personalized messaging to improve impact of medication adherence reminders
Personalized messaging to
improve impact of medication
adherence reminders
Digital medicine cabinet that provides an overview
of members medications and convenient, one-click
refill connections with local pharmacies
Digital medicine cabinet that provides an overview of members medications and convenient, one-click refill connections with local pharmacies
Medication Adherence products that can be purchased using a member's benefits
Medication Adherence products
that can be purchased using a
member's benefits
Tailored information and
advice for an individual's
medication adherence profile
Tailored information and advice for an individual's medication adherence profile

Medical Guidance

The NationsBenefits platform provides a senior-friendly, integrated portal for members to
manage their health and medical needs. We provide members with: 

AI chatbots that can assist members
by recommending important health
checkups, educating members on
their health plan benefits, and more!
AI chatbots that can assist members by recommending important health checkups, educating members on their health plan benefits, and more!
Recommended nutritional food and over-the-counter products to manage member’s health conditions 
Recommended nutritional
food and over-the-counter
products to manage
member’s health conditions 
Customizable AI and
plan-promoted doctor appointments,
tests, screening information
and reminders and tracking
Customizable AI and plan-promoted doctor appointments, tests, screening information and reminders and tracking
Integrated information and connections with other NationsBenefits healthcare solutions
Integrated information
and connections with
other NationsBenefits
healthcare solutions
Informational articles to educate
members on important health
information and actionable
recommendations
Informational articles to educate members on important health information and actionable recommendations

Mental Wellness

NationsBenefits provides members with a personalized member wellness program that allows:

Tips and resources on managing mental health, stress, anxiety, and more
Tips and resources on
managing mental health,
stress, anxiety, and more 
Informational videos and
tutorials on health habits
including breathing exercises,
meditation, yoga, and more
Informational videos and tutorials on health habits including breathing exercises, meditation, yoga, and more
Scheduling integrations with in-network psychologists and therapists
Scheduling integrations with
in-network psychologists
and therapists

Healthy Product Recommendations

Our Shopping Assistant provides members with a customized dashboard of
recommended products. Product recommendations include healthy food, general
wellness products, and items curated to specific conditions.

With our integrated Shopping Assistant Chatbot, Health Assistant AI is able to offer customized real-time recommendations to members including recommendations on how to save money while eating healthily, food & vitamin recommendations for specific conditions, and more 
With our integrated Shopping Assistant Chatbot, Health
Assistant AI is able to offer customized real-time
recommendations to members including recommendations
on how to save money while eating healthily, food & vitamin
recommendations for specific conditions, and more 
Our integrated e-commerce, mail-
order store allows members to
learn, purchase, and manage their
health on one platform
Our integrated e-commerce, mail-order store allows members to learn, purchase, and manage their health on one platform

Personal Fitness Coach

We provide members with their own, personalized AI fitness coach to improve their overall health and well-being. Some features of our program include: 

Build fully customized fitness programs based on the types of physical activity members enjoy
Build fully customized fitness
programs based on the types of
physical activity members enjoy
Real-time feedback during fitness
and exercise plans which can adapt
to evolving member preferences
Create and develop fitness worksheets for members to enable tracking for their fitness journey
Create and develop fitness
worksheets for members to enable
tracking for their fitness journey

Let’s Get Started!

Get in touch with our team now and allow us to assist you in improving health outcomes.

Contact Us