Dr. Parker has over 20 years of experience in the healthcare market with several entrepreneurial ventures, and a deep-seated, long-standing vision to make the healthcare system better for patients, payers, and providers. It is this vision that drove him to found NationsHearing (now NationsBenefits), a company aimed to provide premier healthcare management solutions to managed care organizations.

Prior to NationsBenefits, Dr. Parker was involved with the creation of Centauri Health Solutions and founded NationsHealth (now Convey Health Solutions). Earlier on Dr. Parker pioneered the e-prescribing marketplace with the first handheld electronic prescription pad/prescription records device, winning numerous healthcare awards including the national Microsoft Healthcare Industry Solutions Award in 1999 and 2000.

From 1996 – 2001, Dr. Parker specialized in internal medicine while in private practice in South Florida. He has a BS from the University of Florida and an MD from New York Medical College. Today, Dr. Parker starts and maintains close working relationships with industry thought leaders, as well as his clients and partners

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Michael Parker is the Chief Operating Officer at NationsBenefits and joined the company in 2016. In this role, he leads operations for NationsBenefits, including Sales and Business Development, Client Implementation and Services, Compliance, and Strategy.

Prior to joining NationsBenefits, Michael was a part of the highly selective Global Management Trainee (GMT) Program at Anheuser-Busch InBev. This elite program provides rotational management experience and exposure to all facets of the global corporation, in anticipation for placement as a future leader of the organization.

Michael graduated from the University of Virginia, with a dual degree in Economics and Philosophy.

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With over 30 years of experience in the hearing industry, Dianne Cooper has a lifelong passion for helping individuals with hearing loss. As a Clinical Audiologist, she helped thousands of patients resolve communication problems and consequently improve their quality of life. She joined the company because of her desire to improve access to affordable hearing healthcare for the millions of Americans who suffer from hearing loss.

Dianne currently serves as Chief Experience Officer and Chief of Audiology. In this role, Dianne oversees day-to-day operations to support key departments at NationsBenefits. Her focus is strategic planning and goal-setting and directs the operations of the company in support of its goals.

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Scott Parker is the Chief Financial Officer at NationsBenefits. He joined the company in 2022 and is responsible for oversight, planning, and coordination of all the enterprise’s financing operations.

Scott brings over 30 years of financial experience to NationsBenefits. Previously, he was the Executive Vice President and Chief Financial Officer of a $9 billion revenue, logistics, and transportation company. During his tenure, he was the company’s principal financial officer overseeing all financial operations, including Accounting, Shared Services Organization, tax, financial planning and analysis, treasury, and investor relations.

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Rohini Shankar is the Chief People Officer at NationsBenefits. She joined the company in 2022 and is responsible for the strategic initiatives supporting all human resources functions, including recruiting, onboarding, and people experience across the Enterprise.

Rohini brings over 20 years of human resources experience to NationsBenefits. Previously, she was the Chief Human Resources Officer at Ciox Health. Rohini was responsible for developing and executing a human resource strategy to support the overall business plan and strategic direction. Prior to this role, she served as HR Leader for GE Capital Industrial Finance with employees in 28 countries. Rohini has lived in the United States, Hong Kong, and India.

Rohini currently serves on the Forbes Human Resources Council.

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Vinod Balla is the Chief Information Officer at NationsBenefits. He joined the company in 2016 and is responsible for leadership, fostering innovation, creative ideation, and practical solutions to complex technical challenges. He provides guidance, mentorship and oversees multiple talented, highly efficient teams responsible for all aspects of information technology, software development, information security, data visualization, and business analytics.

Vinod has over 20 years of proven IT experience in Infrastructure, software development, telecommunications, project and program management, project implementation, and support and monitoring of technical solutions.

Prior to NationsBenefits, Vinod was the Director at Alorica, one of the highly regarded call center solutions companies in the world. His accomplishments span over 16 years, and he was responsible for the design, implementation, and maintenance of the telecom infrastructure.

Vinod is a Mechanical Engineer and received his MBA from Florida International University and an MCM from NICMAR. He holds many IT certifications in telecommunications, servers, database administrations, and was instrumental in setting up training programs at many organizations.

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Mohan Nanduri is the Chief Technology Officer at NationsBenefits. He joined the company in 2017 and has over 25 years of software development experience and has been instrumental in leading and building our proprietary software solution. He is also responsible for the architecture, management, and development of enterprise strategic business initiatives.

Prior to NationsBenefits, he was a lead architect at AutoNation, one of the largest car distribution companies in the United States, responsible for overseeing AutoNation’s product development and critical to product architecture, integration, implementation, and support.

Before AutoNation, Mohan held several technical positions at Carnival Cruise Lines, including technical lead and Senior Application Analyst of eCommerce. Previously, he was a Senior Software Consultant for Verizon Communications.

Mohan holds a master’s degree in computer applications and holds certifications in Microsoft SOA, Microsoft Security Debugging, and Sitecore.

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Allison Glueck is the Chief Compliance Officer & General Counsel at NationsBenefits. She joined the company in 2016 is responsible for the oversight, planning, and coordination of activities that drive effective compliance with regulatory requirements and policies. In collaboration with NationsBenefits’ leadership team, she leads the development of strategies to embed compliance and ethics into all operations across the organization.

Prior to joining NationsBenefits, Allison was the policy advisor for Massachusetts state senator Barry Finegold, where she focused on healthcare legislation and policies. Before joining the MA state senate team, Allison served as regional finance and policy director for the Florida gubernatorial campaign. In addition, she worked for the Brookings Institution, focusing on national healthcare reform and communication initiatives.

Allison holds a law degree from New England School of Law, a Bachelor of Arts degree from Hobart and William Smith Colleges, and is an active member of the State Bar of MA (Authorized House Counsel in Florida). She holds a compliance certification, Certified in Healthcare Compliance (CHC) through the Healthcare Compliance Certification Board.

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Chris Golfin is the Chief of Staff at NationsBenefits. He joined the company in 2015 and is responsible for strategic initiatives at a tactical, and operational level across the company, in support of NationsBenefits’ rapid growth. As Chief of Staff, Chris provides direct support to the CEO, oversight of projects that fall between departments or executive leaders’ areas of responsibility, business development, and corporate strategic planning.

Prior to joining NationsBenefits, Chris worked with Dr. Glenn Parker on various healthcare startup projects, including Centauri Health Solutions and MediBio USA. Chris earned a bachelor’s degree in Management from Florida State University and holds a SHRM-CP certification through the Society of Human Resources Management.

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Trenyse Briggs is the Chief Client Officer for NationsBenefits. She joined the company in 2017, and she is responsible for client success and new client implementation. In her role, Trenyse has accountability for the company’s overall onboarding of health plans and unions across the Nation.

Trenyse has spent over 10 years in healthcare with a strong focus on client services. She has expertise in benefits administration, managing client implementation, and implementing stringent quality standards and onboarding policies to ensure the success of every implementation.

Prior to joining NationsBenefits, Trenyse held multiple positions at Convey Health Solutions. Trenyse earned a bachelor's degree in health services administration and holds a master's degree in public health.

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Aleksas Juskys is the Chief Business Officer at NationsBenefits. He joined the company in 2022 and is responsible for strategic growth and operational infrastructure required to ensure execution at scale.

Prior to NationsBenefits, Aleksas was the Vice President of Operations at Rapid7, a leading cybersecurity company. Before Rapid7, he had P&L responsibility at GE Aviation’s military jet engine division. Aleksas began his career in the government, first as an F-16 instructor pilot in the Air Force’s Top Gun school and later as a White House Fellow.

He earned his MBA from The Wharton School, a Master of Arts in International Studies from the Lauder Institute at the University of Pennsylvania, and a BS in Finance from the University of Illinois.

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Rich Swanson is the Chief Solutions Officer at NationsBenefits. He joined the company in 2022 and is responsible for delivering innovative supplement benefits, including Hearing, Over-the-Counter (OTC), Wellness, and future offerings in Dental, Vision, and Transportation.

Rich spent 20 years at GN Hearing, a $2B manufacturer that sells hearing instruments under its ReSound, Beltone, Jabra, Lively, and Audigy brands throughout the U.S., Canada, and Mexico. He served as the Chief Financial Officer since 2016 and the prior Chief Operating Officer since 2007. During his tenure, Rich also held positions of Vice President of Finance for ReSound US, and President of Beltone North America. Before GN Hearing, he held leadership roles at Imation, a $1.2B spin-off of 3M, as General Manager, and Controller. Rich decades of experience including GE Capital Solutions, NordicTrack, Target, and Arthur Andersen & Co.

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Rakesh Sahay is the Chief Innovation Officer at NationsBenefits. He joined the company in 2022 and is responsible for marketing, product operations, and data & analytics functions across the Enterprise to drive innovation and growth.

Prior to NationsBenefits, Rakesh was the Senior Vice President of Strategic Growth at Ciox Health, responsible for marketing, and customer experience. Before Ciox Health, he was the Head of Strategy and Innovation for Commercial Banking at Citizens Bank, the 11th largest bank in the U.S. Rakesh was responsible for designing and running strategic planning processes and formulating strategic initiatives. He spent 14 years at General Electric, most notably as the Chief Marketing Officer for several divisions, including Industrial Finance, and Global Research. In these divisions, he led marketing, strategy, innovation, and business development.

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Michael Furstenberg is the Chief Marketing Officer for NationsBenefits. He joined the company in 2018, and he is responsible for all marketing and communications initiatives across the enterprise. In his role, Michael also has accountability for the company’s brand, public relations, memberships, sponsorships, and trade shows and events.

Michael has spent over 20 years in healthcare with a strong focus on B2B and B2B2C marketing. He has expertise in developing and executing strategic plans that target various audiences, and he is passionate about technology-based solutions and the importance of helping health plan members achieve improved health outcomes through supplemental benefits and a differentiated experience. He runs the day-to-day operations of the Marketing organization in support of the company’s growth objectives.

Prior to joining NationsBenefits, Michael was the head of marketing for Aetna Behavioral Health, a division of Aetna, a CVS Health Company. Michael earned a bachelor’s degree in Marketing from Illinois State University.

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Paul Ingram is the Chief Transformation Officer for NationsBenefits. He joined the company in 2022 and is focused on driving cross-functional coordination and problem-solving matters pertaining to overall Enterprise effectiveness across our primary business initiatives.

Prior to NationsBenefits, he was the founder of a Machine Learning consulting firm called AddedIQ. Using mathematical modeling, he worked closely with private-equity-backed companies to drive operational change and identify competitive advantages. Additionally, Paul was Vice President of Product Development at RealPage, where he led the design and development of a suite of data products for Real Estate Investment Trusts and other institutional investors.

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Tushar Shah is the CEO & President of Financial Technology at NationsBenefits. He joined the company in 2022 and is responsible for the Flex Benefit Card program, marketplace capabilities, and delivering financial service products. He will also lead our integrated technology strategy into offerings to improve the utilization of benefits.

Prior to NationsBenefits, Tushar was the Senior Vice President at PayPal, which he joined in 2012. He has played a key role in critical aspects of the separation between PayPal and eBay in 2015. Previously, Tushar spent ten years at Bank of America as a Technology Senior Executive for Consumer banking, E-Commerce, Sales and Services, and software engineering. He was a Key Product and Technology Leader supporting the bank’s major acquisitions (MBNA, U.S. Trust, LaSalle Bank).

Tushar has traveled and worked across the globe. He helped build sites in India, expanded professional teams across India, Singapore, China, and Europe, and led global talent and workforce development at scale.

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Todd Bills is the Chief Logistics and Supply Chain Officer at NationsBenefits. He joined the company in 2023 and is responsible for NationsOTC supply chain and fulfillment center operations across the USA.

Prior to NationsBenefits, Todd was the Chief Logistics Officer at ShipBob, a global e-commerce company that operated over 40 fulfillment sites worldwide. He was the company’s principal supply chain officer overseeing all fulfillment, transportation, analytics, global expansion, and supply chain strategic projects during his tenure. In addition, Todd has worked at Wayfair.com, MyUS.com, TRB Industries, Digi-Key Corporation, and Target Corporation.

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Scott Harris is the President of NationsMarket at NationsBenefits. He joined the company in 2022 with the acquisition of DeliverLean™, a company Scott founded in 2011 and grew to be a top manufacturer of healthy food solutions to meet the needs of health plan partners and their members.

Scott’s leadership has earned him the title of Endeavor Global Entrepreneur in 2014 and a finalist for Ernst and Young’s Entrepreneur of the Year Award in 2015, as well as profiles in Fast Company and The Wall Street Journal. As a respected thought leader, he mentors emerging business students and speaks on panels throughout the state on health and wellness topics.

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Rick Ferry is the Co-President of NationsCX at NationsBenefits. He joined the company in 2022, and he co-leads the division for customer experience (cx) solutions to support sales, member services, and member engagement for Medicare and Commercial health plans, providers, and systems globally.

Rick has spent over 30 years in business process outsourcing, serving clients across multiple industries focusing on healthcare. Prior to joining NationsBenefits, Rick was the CEO and Co-Founder of C3, a global BPO company. Before C3, Rick served as CEO of Aegis U.S., a multinational BPO company, and previous President of PRC (now Alorica), a worldwide leader in BPO.

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Ken Epstein is the Co-President of NationsCX at NationsBenefits. He joined the company in 2022, and he co-leads the division for customer experience (cx) solutions to support sales, member services, and member engagement for Medicare and Commercial health plans, providers, and systems globally.

Ken has spent over 30 years developing BPO solutions for some of the world’s most recognizable brands and customer-centric companies across the Americas, Europe, Africa, and Asia. Prior to joining NationsBenefits, Ken was the Executive Vice President of Sales and Marketing and Co-Founder of C3, a global BPO company. Before C3, Ken served as Senior Vice President of Sales and Marketing at Aegis U.S., a multinational BPO company. Ken’s career in BPO started at PRC (now Alorica) as Senior Vice President of Global Sales as part of the founding team.

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