INTRODUCING CONFIG PRO

Confidence Through Transparency

This proprietary technology enables us to test and validate benefit configuration accuracy in advance of the new plan year, providing you with the transparency you need to feel confident in your program launch.

Simplification
Simplification

Config Pro simplifies the program configuration process through entry of benefits in a single tool. By eliminating complexity, we reduce the opportunity for errors.

Validation
Validation

Once benefits are configured, the Emulator lets us test every feature across all product lines. This enhances our confidence that benefits were configured accurately.

Transparency
Transparency

Instead of just sharing results, we can conduct live emulation demonstrations with you. This proactive transparency will help you share in our confidence for a smooth program launch.

advanced self-service tools

What Will I See?

Emulator Launch Pad

All plan year benefits configurations for real members and 5 auto-generated test members. Test members will reflect their exact live experience, including specific benefit types, such as VBID and SSBCI.

OTC Rewards

Screens that a Member Experience Agent (MEA) would see for each test member.

My Transactions

Monthly or quarterly rollovers (if applicable)

Product Details

Any unique logos, TFNs, or custom OTC catalog displays like items, prices, or pictures

Card Configuration

Control the Retail Experience

Flex Card setup provides you control over the options your members will have in-stores.

  • Interface with card loading The tool communicates directly with the backend infrastructure that drives the card rules.
  • Plan-level configurations The tool gives detailed configuration functionality, down to the plan-level.
  • Role-based The system gives Business and Approval user roles for submission and approval.
  • Business-facing Members from Client Services and other relevant teams will be able to use the tool without any IT intervention.
Card Configuration

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Let’s Get Started!

Get in touch with our team now and allow us to assist you in improving health outcomes.

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