Benefit Overview

Benefit Overview

The NationsOTC benefit allows members to shop using our proprietary Flex Card and Benefits Pro Portal & App for thousands of brand name and generic products.

Providing over-the-counter benefits empowers members to take control of their healthcare decisions.

Our personalized approach helps members get products that best fit their health & lifestyle needs, driving successful health outcomes.

NationsBenefits leverages our top-of-market digital experience to provide product recommendations and help members make informed decisions.

Knowing that your members are also consumers, NationsOTC provides world-class member experience, supported by a highly skilled team of Member Experience Advisors.

NationsBenefits has a vertically integrated distribution system that offers guaranteed 2-day delivery nationwide. Our 6 US-based distribution centers deliver more than 5 million orders annually.

Benefit Experience

Flex Card

The NationsOTC benefit can be configured on our Flex Card solution or through mail order only, allowing for simplified management and use of benefits.

Benefits Pro Portal & App

Members can use the Benefits Pro Portal or App to view benefit information, shop for products, manage their orders, and more.

utilizing all channels

Maximum Benefit Accessibility 

NationsBenefits understands that members are consumers, and as such, they have standards on how they choose to order and fulfill their needs.

Retail Card 
Phone Orders
Mail Orders
Online Orders
On-Demand Grocery Delivery
Benefit Accessibility

Products & Catalog Customization

NationsBenefits works with your team to design the presentation and product listing based on your program’s unique needs and goals.

Picture Catalog

Product Listing

Combination

nationwide

Delivery
Infrastructure 

Our distribution centers are strategically dispersed across the U.S. to ensure members are getting the shipping time they have come to expect with same-day and next-day delivery guarantee.

Locations Map
Customized Packaging

Customized Packaging

6 Distribution Facilities

6 Distribution Facilities

No Shipping Costs

No Shipping Costs

Same-Day and Next-Day Delivery Guarantee

Same-Day and Next-Day Delivery Guarantee

AI-Driven, Personalized Health Assistant

AI-Driven, Personalized
Health Assistant

Members can access their personalized health journey directly from the Benefits Pro Portal or App.

  • Integrated health risk assessment and health-equity index surveys
  • Custom Large Language Model (LLM) chatbots
  • Personalized recommendations based on member health conditions and product preferences
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Let’s Get Started!

Get in touch with our team now and allow us to assist you in improving health outcomes.

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