Unified Digital Experience 

Fintech

The platform gives access to full Flex Card management including live balance check, transaction history, card activation and replacement, and more.

E-Commerce

Members can use their benefits to purchase thousands of OTC, grocery, and wellness products with personalized recommendations for improved outcomes.

Outcomes

The platform is built with an outcomes-first approach that includes a personalized experience to feature products and services that best fit the member's health and lifestyle needs.

Unified Digital Experience 

One-stop shop

Members can check wallet balance, interact with benefits, shop using a variety of delivery options, and view custom notifications.

Personalized experience

The digital experience is tailored directly to the unique benefits of your members.

Fully customizable

All types of benefits, product listings, pricing options, and any other custom aspects for your benefit offerings can be handled by our portal. 

advanced self-service tools

Card Management

All retail transactions are stored and available to be reviewed by the members on the Benefits Pro Portal. 
The ability to activate, lock, or replace the card is available to the member through the portal.
Card tracking allows members to view the shipping status of their card from request to delivery.
Members can validate products are covered by their benefits with the Check Product Eligibility feature.
Multi-card functionality allows members continued access to their benefits during unforeseen circumstances.   

Store Locator

  • Members who prefer to shop in-person can use the Store Locator feature to identify their preferred location.
  • Filters allow members to easily select their favorite brands.
  • Each store will have critical information displayed including address, store hours, and the ability to launch directions with the use of geo-location functionality.
Store Locator

Shopping Experience 

Members can view and use their benefits directly through the Benefits Pro portal. 
All aspects of the member journey have been streamlined
for ease of use across all member demographics. 
Order updates are available within the portal. At their discretion, members can receive communications for real-time
updates on their online orders via email or SMS communications. 

Order Management 

  • Refunds, reshipments, and reimbursements can all be requested through the Benefits Pro portal.
  • These requests will have clear status updates provided through the portal.
  • Our operations team can review and respond to these requests with all updates transmitted directly through the portal to your members. 

Outcomes Focused

  • Our proprietary Personal Health Profile allows members to self-report conditions that provide us context to give tailored recommendations to improve health outcomes.
  • Health Assistant AI can be enabled for your members to create a personalized health journey that guides member towards better outcomes.
  • Whatever you need to support your benefit offering, our team can provide it to your members. 
Outcomes Focused Outcomes Focused

Let’s Get Started!

Get in touch with our team now and allow us to assist you in improving health outcomes.

Contact Us